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Support
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What is the booking process for flight academies on the MAV app?The booking process is simple and straightforward. Once you select a flight academy, you can browse their available pilot courses, select the one that suits your needs and budget, andproceed to book and pay securely through the app. You will receive a confirmation of your booking and all the necessary details via email.
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Can I contact the flight academy directly through the MAV App?Yes, you can use the app to send inquiries and messages to flight academies directly. MAV also provides contact information for each flight academy, so you can reach out to them outside of the app if you prefer.
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What happens if I need to cancel a class I booked through the MAV App?Each flight academyhas its own cancellation policies, which you can view before booking a class. If you need to cancel, follow the training academy's procedures and contact them directly if you have issues.
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What types of flight training academies are listed on the MAV App?MAV lists a wide range of flight academies, including Ground Classes to prep for CPL Exams and Flight training academy, independent instructors, and aviation academies.
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What if I have a problem or issue with a flight academy or booking made through the app?We strive to provide the best possible service and support to our users. If you have a problem or issue with a flight academy or booking made through the app, please contact our customer support team, and we will do our best to assist you and resolve the issue promptly.
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How do I pay for pilot training courses booked through MAV?You will pay for your course directly to the flight academy, either online or in person, as per their payment policies. MAV does not process payments for pilot training courses.
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Can I cancel or reschedule a booking made through the MAV app?Yes, you can cancel or reschedule a booking made through the app. However, please note that flight academiesmay have their own cancellation policies, so be sure to check with them before making any changes. If you need assistance with canceling or rescheduling, you can contact our customer support team.
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Will deleting my account remove all my personal information?Yes, deleting your account will remove all the personal information associated with it. We prioritise user privacy and ensure that all data is permanently deleted upon account deletion.
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How can I provide feedback or suggestions for the app?We value and appreciate feedback and suggestions from our users, as it helps us improve and enhance the app. You can provide feedback or suggestions through our contact form on the website or through the app itself. Our team will review and consider all feedback and suggestions carefully.
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Can I use MAV to book pilot training courses in any country?Currently, MAV only lists flight academies and pilot courses within India. We are working to expand our reach to other countries in the future.
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How can I delete my account?To delete your account, log in to the MAV AeroSafety app and navigate to the account overview tab by clicking the 3 bars on the top right corner next to the notification icon. From there, you will find an option to initiate the account deletion process at the bottom.
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Can I leave reviews or ratings for flight training academies on the MAV App?Yes, we encourage users to leave honest reviews and ratings for flight training academy they have attended through our app. This helps other users make informed decisions and improves the overall quality of the flight training industry.
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How does MAV ensure the quality of the flight academies and pilot courses listed on the app?We carefully research and vet each flight academy and pilot training course before adding them to the app. We also regularly review user feedback to ensure that the training academies and courses listed continue to meet our quality standards.
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What payment methods are accepted on the MAV App?MAV accepts most major credit and debit cards, as well as UPI payments and other online payment methods. You can securely store your payment information on the app to make future bookings faster and easier.
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How do I pay for classes booked through the MAV App?You can pay for classes through the app using a credit or debit card. We use secure payment processing systems to ensure your payment information is protected.
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How does the MAV App work?MAV - The Pilot App is an aggregator app that lists flight academies providing pilot training courses. Students can search for flight training academyand a range of courses in indiaand globally based on location, cost, ratings, and other parameters, and book classes directly through the app. MAV earns a commission for every booking made through the app.
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How do I book a class through the MAV App?Simply download the app, create an account, and search for the flight training academy or course you're interested in. You can then book the class directly through the app.
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How can I find flight training academies near me?You can use the MAV app to search for flight training academies based on your location or by entering a specific location. Our app provides a comprehensive list of flight training academies in your area along with their details, ratings, and reviews.
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How can I be sure that the flight academies on the MAV app are reputable and reliable?We take the quality and reputation of our flight academies very seriously. We conduct thorough research and analysis before adding any flight academy to our platform. We also rely on user ratings and reviews to ensure that only the best and most reliable flight academies are listed on the MAV app.
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Is it free to use the MAV App?Yes, there is no fee to use the MAV App . Students can browse and compare flight training academyfor free, and only pay for the pilot courses they book through the app.
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How long does it take to delete my account?Account deletion is typically processed immediately. However, it may take some time for the deletion to reflect in all system records. Rest assured that your data is removed as soon as the deletion process is initiated.
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Is my personal information safe with the MAV App?Yes, we take data privacy very seriously and follow industry-standard practices to protect your personal information.
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What happens to my bookings and progress if I delete my account?Deleting your account will result in the removal of all your bookings and flight training progress, however, the schools you have enrolled yourself with, they would still have your information and you'll need to contact them directly regarding your progress and information they have on file since account at MAV is not connected to their database. It is important to consider this before deleting your account, as the data cannot be recovered once the account is deleted.
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Can I recover my account after deleting it?No, the account deletion process is irreversible. Once you delete your account, it cannot be recovered.
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Do I need to delete my account if I no longer use the app?While it is not mandatory to delete your account if you no longer use the app, it is recommended for security and privacy purposes. Deleting your account ensures that your personal information is no longer associated with the app.
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Can I book a pilot training course through the MAV app?Yes, you can use the MAV app to book a pilot training course with any of the flight academies listed on our platform. Simply select the flight training academy and the course you are interested in to make a booking through our secure payment gateway.
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How does MAV ensure the quality of listed flight academies in the App?MAV conducts thorough checks on each flight academy before listing them on the app. We look at their certifications, ratings, student reviews, and other factors to ensure they meet our quality standards.
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What kind of pilot training courses are available on the MAV app?The MAV app lists a wide range of pilot training courses, from private pilot training to advanced commercial pilot training courses. We also feature specialized programs like helicopter training, instrument rating, and multi-engine training.
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How does TrainerX handle updates to regulatory requirements?TrainerX is designed to stay up-to-date with regulatory requirements for flight schools. We monitor changes to regulations and update our software accordingly.
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How does TrainerX handle data security for students and instructors?TrainerX takes data security seriously and uses encryption to protect student and instructor data. We also limit access to data based on user roles and use best practices for securing data.
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What is TrainerX and what does it do?TrainerX is a flight management software designed for flight school. It helps manage flight schedules, student and instructor analysis, and keeps data secure and digital.
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Is TrainerX secure and compliant with data privacy regulations?Yes, TrainerX is designed to be secure and comply with data privacy regulations. We use encryption to keep your data safe and ensure that it remains private.
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Does TrainerX provide any training or onboarding for new users?Yes, TrainerX provides training and onboarding for new users. We offer a variety of resources, including documentation and live training sessions.
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How can TrainerX benefit my flight school?TrainerX simplifies the management of flight schedules, reduces paperwork, and provides easy access to student and instructor analysis. It also helps ensure compliance with regulatory requirements and improves overall efficiency.
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How does TrainerX handle updates and new features?TrainerX is regularly updated with new features and improvements. These updates are included in your subscription and are automatically applied to your account.
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How do I get started with TrainerX?To get started with TrainerX, you can sign up for a free trial on our website. Once you've signed up, you can begin setting up your flight school and customizing the software to meet your needs. Our customer support team is available to help you along the way.
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Is there a limit to the number of students and instructors I can add to TrainerX?TrainerX is designed to be scalable, so there is no limit to the number of students and instructors you can add to the system. Whether you have a small flight school or a large one, TrainerX can handle your needs.
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Can I customize the TrainerX interface to fit my flight school's specific needs?Yes, TrainerX is customizable to fit the unique needs of your flight school. You can choose which features to use and customize the interface to match your school's branding.
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How can I provide feedback or suggest new features for TrainerX?TrainerX welcomes feedback and feature suggestions from our users. You can provide feedback via our support page or by emailing our team directly. We take user feedback seriously and use it to improve our software.
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How does TrainerX handle backups and disaster recovery?TrainerX uses industry-standard backup and disaster recovery procedures to protect your data. We perform regular backups and store them securely offsite.
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Can I use TrainerX on mobile devices?Yes, TrainerX is mobile-friendly and can be used on both Android and iOS devices. You can access your flight schedules, student and instructor analysis, and other features on the go.
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Can instructors and students access different levels of information on TrainerX?Yes, TrainerX allows for different levels of access based on user roles. The chief instructor can see both student and instructor analysis, while normal instructors can only see student analysis. Students can see their own progression in the course.
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What are the system requirements for using TrainerX?TrainerX is a web-based software and can be accessed from any modern web browser. We recommend using the latest version of Chrome, Firefox, Safari, or Edge for the best experience.
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Can I export data from TrainerX?Yes, TrainerX allows you to export data in a variety of formats, including Excel and CSV. This makes it easy to analyze data and create reports for your flight school.
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What kind of support is available for TrainerX users?TrainerX provides customer support via email and phone. Our support team is available to answer any questions you have and help you troubleshoot any issues you may encounter.
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How does TrainerX's subscription model work?TrainerX is a subscription-based platform, which means that you pay a monthly or yearly fee to use the software. The subscription fee covers access to all features and updates, as well as customer support.
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Does TrainerX provide any analytics or reporting features?Yes, TrainerX provides analytics and reporting features that allow you to track student and instructor performance, view flight schedules, and more. You can generate reports in a variety of formats.
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